Barcelona, November 20^th, 2024 – Volotea, the airline connecting small and medium-sized European cities, closed October with excellent operational results. The airline ranked first in Europe for completion factor, achieving a rate of 99.92%, according to Cirium, the leading provider of aviation data analytics. This metric, also known as the completion rate, measures the percentage of flights operated versus those planned, highlighting Volotea's commitment to reliability and adhering to its schedules.

Furthermore, 78% of Volotea's flights in October arrived within 15 minutes of their scheduled time (OTP15), placing the airline eighth among the 10 most punctual carriers in Europe. This performance highlights the coordinated efforts of Volotea's teams and their focus on maintaining operational excellence.

Eduard Diviu, Chief Operating Officer at Volotea, said: “We are very proud to have achieved the leading position in completion factor during October and to rank among the top 10 most punctual airlines in Europe. These achievements reflect our strong commitment to passengers and the dedication of our entire team to providing a reliable and unique travel experience. At Volotea, we work tirelessly to maintain the highest quality standards in our service, ensuring punctual connections and minimizing disruptions. We will continue to prioritize providing our customers with journeys that are safe, comfortable, and on time.”

These efforts also play a key role in building passenger trust and loyalty. So far this year, Volotea’s Net Promoter Score (NPS) stands at 37.3 points, a figure above the industry average, with a recommendation rate of over 90% among the airline's Megavolotea customers. These results highlight Volotea’s commitment to operational reliability and delivering the best possible travel experience. The airline remains focused on exceeding passenger expectations as it continues to strengthen its position in the European market.

Access Cirium's Monthly On-Time Performance Report for October 2024, through the following link: Cirium On-Time Performance Report.

ABOUT VOLOTEA

Volotea was founded in 2011 by Carlos Muñoz and Lázaro Ros, also previously founders of Vueling. It is one of the fastest-growing independent airlines in Europe in the last decade, increasing its fleet, routes served, and seats offered year-on-year. This year, the airline celebrated a milestone of carrying 60 million passengers throughout its network and expects to reach 70 million passengers by year-end.

Volotea reaches 110 airports and is based in 21 medium-sized European capitals: Asturias, Athens, Bari (new for 2024), Bilbao, Bordeaux, Brest (new for 2024), Florence, Hamburg, Lille, Lyon, Lourdes, Marseille, Nantes, Naples, Olbia, Palermo, Rodez (new for 2024), Strasbourg, Toulouse, Venice, and Verona.

This year, Volotea will operate nearly 450 routes (with over half exclusive), offer between 12.5M and 13M seats (+12% to +16% versus 2023), and fly approximately 80,000 flights. The airline operates a fleet of up to 44 Airbus A319 and A320.

Volotea is working towards achieving a more sustainable future in aviation. The airline is set to achieve its target of reducing direct CO2 emissions per passenger-kilometer by 50% by 2025, five years ahead of the initial schedule. To date, Volotea has launched over 50 sustainability initiatives that have already driven a reduction in carbon footprint per passenger and kilometer by more than 45%. Since 2022, the company has been working on developing emission-free alternative technologies, operating Airbus' internal shuttle service with 34% sustainable aviation fuel and collaborating with manufacturers and the industry so that these fuels (now difficult to access) can be developed and become widespread as soon as possible. 

Volotea, with a projected workforce of approximately 2,060 employees this year, actively boosts connectivity within the territories where it is based while contributing to their economic development and enriching the cultural landscape through impactful sponsorship projects.

Volotea was awarded a four-star rating in 2024 and recognized by Skytrax in its global passenger satisfaction survey as the “Best Low-Cost Airline in Europe” at the 2023 and 2024 World Airline Awards, referred to by media worldwide as “the Oscars of the aviation industry.” The airline adds this accolade to its growing list of achievements, which includes consecutive wins for "Europe’s Leading Low-Cost Airline" at the World Travel Awards in 2021, 2022, and 2024.

For more information visit: https://www.volotea.com/en/press-room/ 
press@volotea.com
Tel: 93 117 17 77